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News Releases

April 17, 2008
SafeHarbor Technology Ensures Accurate Real-Time Information for Call Center Agents

March 27, 2008
SafeHarbor Technology Provides Multi-Lingual Resources for Call Center Agents

March 13, 2008
SafeHarbor Technology Creates Streamlined Content Migration Strategy for Client

February 29, 2008
SafeHarbor Technology Tapped for Web Self-Service by Leading Online Travel & Tourism Service Provider

January 31, 2008
SafeHarbor Technology Announces Contract Renewal with Leading Wireless Service Provider

January 22, 2008
SafeHarbor Technology Simplifies Distribution of Support Information to Call Center Agents and Increases Productivity

January 22, 2008
SafeHarbor Technology Executive to Present at Third Annual EUCI Web Self-Service for Utilities Conference

November 30, 2007
SafeHarbor Technology Utilizes Survey on Demand to Help Clients Determine Customer Needs

November 6, 2007
SafeHarbor Technology Supports Product Additions to Client’s Website with Knowledgebase Expansion

November 6, 2007
SafeHarbor Technology Combines Aesthetics and Function in Client Website Redesign

June 26, 2007
SafeHarbor Technology Corporation Receives 2007 CRM Excellence Award from Customer Interaction Solutions Magazine for Second Consecutive Year

June 12, 2007
SafeHarbor Technology Corporation Wins Stevie® Award in 5th Annual American Business Awards SM

May 17, 2007
SafeHarbor Technology Corporation Named as Finalist in 2007 American Business Awards SM

March 19, 2007
Alaska Communications Systems Appoints Annette Jacobs as Lead Independent Director

January 19, 2007
WSA Names 18 Individuals, Companies, Organizations as Finalists for 2007 Industry Achievement Awards

January 17, 2007
SafeHarbor Technology Corporation Double Finalist in 3rd Annual Stevie® Awards for Women in Business

November 21, 2006
SafeHarbor Technology Recognized by KMWorld for Client Results

September 13, 2006
SafeHarbor Technology Earns 4th Industry Distinction this Year

July 10, 2006
SafeHarbor wins Customer Inter@ction Solutions magazine CRM Excellence Award for fueling Washington State Department of Information Services Web self-service

June 1, 2006
Independent Research Firm Forrester Names Safeharbor Technology Corporation a Notable Vendor in E-Service

April 18, 2006
CRM Magazine Honors SafeHarbor Customer, Washington State Department of Information Services, With Service Elite Award

April 10, 2006
New SafeHarbor SmartSupport 4.0 Products Built on Enhanced Web Self-Help Technology Platform

February 23, 2006
SafeHarbor Named By KMWorld as One of the 100 Companies that Matter in Knowledge Management

February 8, 2006
Vizrea Corporation Selects SafeHarbor SmartSupport™ for Multi-channel Customer Service Support

November 1, 2005
SafeHarbor and Knova Software Partner to Deliver Customer Service Solutions Worldwide

November 1, 2005
SafeHarbor Announces Partnership with Art Technology Group

October 3, 2005
SafeHarbor Partners with RightAnswers

September 27, 2005
ICCM Conference & Expo Announces 2005 Best of Show Awards

September 21, 2005
SafeHarbor's Ruralsourcing Model Validated by US Department of Commerce Awarding Satsop Development Park Top Economic Development Honor

September 16, 2005
SafeHarbor Appoints Dr. Tarek El-Sadany and Barbara P. Peda to Board of Directors

September 14, 2005
SafeHarbor solves problem of incompatible knowledge bases with new open-source Web self-service language—Knowledge Article XML 1.0

July 26, 2005
SafeHarbor Partnership with ForeSee Results, Inc. Adds Customer Satisfaction Measurement Capabilities to Portfolio of Interaction Services

June 7, 2005
SafeHarbor Enhances SmartSupport™ Solutions with Advanced Translation and Localization Capabilities

May 17, 2005
SafeHarbor Technology Corporation Recognized as 'Vendor to Watch' on Analyst Scorecard

March 16, 2005
SafeHarbor Technology Corporation Partners with InstantService to Expand Customer Support Solutions to Include Chat Services

February 21, 2005
WSA Names SafeHarbor Technology Corporation as "Service Provider of the Year" Finalist for its 10th Annual Industry Achievement Awards

January 26, 2005
Annette M. Jacobs — SafeHarbor Technology Corporation President and CEO — Named to WSA Board of Directors

January 20, 2005
SafeHarbor Technology Corporation Secures $5 Million in Series 3 Funding

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Contact Us For more information about how SafeHarbor can help your company increase productivity, customer retention, satisfaction and loyalty—while reducing support costs—please contact us at:

SafeHarbor Technology Corporation 360-482-1500
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